Joe's Resume

Home Experience Education Professional Certifications Class and Seminars Activities References

Outboard Marine Corporation - Waukegan, IL
Business Analyst (10/15/97 - 12/21/00
Member of the Information Technology Department. Duties focus on workstation and server support in both hardware and software capacities.

Installed and configured three Citrix MetaFrame 1.0 servers for Hyperion Enterprise financial system.

Installed SQL 7.0 server in Brazil for use with financial system in Latin America.

Active in deployment of e-commerce servers.

Administrate and Install Microsoft Windows NT 4.0 servers.

Administrate Novell 4.11 servers.

Installed and configured Citrix MetaFrame 1.8 server for Demand Solutions forecasting software.

Installed and configured three Citrix MetaFrame 1.0 servers for Hyperion Enterprise financial system.

Deployed local area networks to remote facilities and established frame relay connectivity to the wide area network.

Developed standard PC images which reduced initial setup time from 6 hours to 1 hour.

Lotus Notes 4.5 System Administrator and Developer.

Responsible for managing Year 2000 PC Initiative and Asset Tracking corporate-wide.

Maintain server backups using BackupExec and ARCserve.

Outboard Marine Corporation - Delavan, WI
Acting Quality Assurance Manager (8/9/96 - 2/25/97)
While continuing to perform all duties of Corporate Quality Senior Data Analyst, instrumental in establishing quality procedures and documentation for new high-tech electronics manufacturing facility.

Developed process flow charts, yield and repair database for the network and Corrective Action Request (CAR) log system.
Conducted process failure mode and effect analysis (PFMEA).
Involved vendors and other OMC facilities in quality problems.
Performed gauge repeatability and reproducibility and capability studies on critical parts and processes.
Conducted a Continuous Improvement class for the manufacturing facility with the plant manager.

Outboard Marine Corporation - Waukegan, IL
Corporate Quality Senior Data Analyst (3/27/95 - 10/14/97)
(promoted from Data Analyst 3/27/97)
Member of Corporate Quality Assurance Department of worldwide outboard engine and boat manufacturer.

Led the development of Lotus Notes based company-wide Plan-Do-Study-Act database to monitor quality problems and opportunities.
Member of Quality Initiative Steering Council, which identified and resolved areas of quality improvement opportunity.
Performed numerous duties involving statistical analysis and database management including interfacility reject report, customer-based audit and daily operation audit results, warranty analysis using Weibull distribution for forecasting purposes and tracking of warranty changes due to manufacturing and engineering modifications.
Calculated gauge R&R, Cp, and Cpk statistics for manufacturing processes.
Instrumental in aiding other departments in accessing mainframe information using FOCUS to download data to PC applications.

Patterson Associates, Incorporated - Chicago, IL
Production Support (11/21/94 - 3/22/95)
Member of the Support Staff. Worked with environmental engineers to produce tables and reports for clients. Performed weekly accounting duties including entering time sheets, expenses, accounts payable and producing summary documents. Performed other duties as needed.

Illinois State Medical Insurance Services, Incorporated - Chicago, IL
Intern (9/29/92 - 10/31/94)
Member of the Internal Audit Department. Involved in medical malpractice and tort reform research. Designed and maintained computer database systems for statistical analysis of claim and underwriting files used to produce periodic and semi-annual reports. Produced monthly and quarterly productivity figures. Designed a database to capture elements from the Cook County and Illinois Jury Verdict Reporters to aid in analyzing medical malpractice verdicts. Worked with other departments such as Finance, Governmental Affairs and Marketing as needed.

Northwestern University Athletics - Evanston, IL
Student Athletic Trainer (9/89 - 6/93)
Worked as a student trainer for Northwestern University's Athletic Department. Duties included evaluation and treatment of sports-oriented injuries that might occur during practices or events. Attended educational seminars conducted by the staff.

EDUCATION

Northwestern University - Evanston, IL
9/89 - 6/93
Received Bachelor of Arts degree in June of 1993. Majored in applied mathematics with a concentration in chemistry. Dean's list. Cumulative GPA: 3.27/4.00.

Bishop McNamara High School - Kankakee, IL
9/85 - 6/89
Salutatorian in class of 135. Member of National Honor Society. Illinois State Scholar. Cumulative GPA: 4.25/4.00.

PROFESSIONAL CERTIFICATIONS

Microsoft
Certified Microsoft System Engineer
Networking Essentials Exam 070-058 10/1/99
Implementing and Supporting Microsoft Windows NT Workstation 4 Exam 070-073 2/8/00
Implementing and Supporting Microsoft Windows NT Server 4.0 Exam 070-067 3/6/00
Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise Exam 070-068 3/24/00
Internetworking with Microsoft TCP/IP on Microsoft Windows NT 4.0 Exam 070-059 4/24/00
Implementing and Supporting Microsoft Internet Information Server 4.0 Exam 070-087 6/12/00

Citrix
Certified Citrix MetaFrame Administrator
Citrix MetaFrame 1.0 Certification Exam CTX-302 5/28/99

Novell
Certified Novell Administrator
IntranetWare: NetWare 4.11 Administration (Perfect Score) 4/1/99

Lotus Corporation
Certified Lotus Professional
Lotus Notes System Administration II R4 Series 275 11/25/98
Lotus Notes Application Development I R4 Series 271 4/20/98
Lotus Notes System Administration I R4 Series 274 2/23/98

CLASSES AND SEMINARS

Microsoft
MOC983: Accelerated Training for Windows NT 4.0 10/4/99 - 10/8/99
MOC934: Accelerated Training for TCP/IP and Microsoft Windows NT Server 4.0 Enterprise Technologies 3/27/00 - 3/31/00

Citrix
MetaFrame 1.0 Thin-Client Server Technologies 4/19/99 - 4/20/99
MetaFrame 1.0 Administration 4/22/99 - 4/23/99

Novell
IntranetWare: NetWare 4.11 Administration 7/20/98 - 7/24/98
IntranetWare: Integrating Windows NT 2/19/98 - 2/20/98
NetWare 3.1x Administration 5/7/96 - 5/10/96

Lotus Corporation
Lotus Domino 4.5 and Notes 4.5 System Administration II 5/6/98 - 5/8/98
Lotus Domino 4.5 and Notes 4.5 System Administration I 10/28/97 - 10/31/97
Lotus Domino 4.5 and Notes 4.5 Application Development I 6/23/97 - 6/25/97

Various
Hyperion Enterprise Technical Training for IS Professionals 10/9/98 - 10/21/98
CAMP Corporate Computing and Networking Exposition 3/10/98
Franklin Planner TimeQuest Seminar 8/6/97
GroupWise Training 3/14/97
Creation Process Training 12/10/96
Continuous Improvement Process Training 12/9/96
Productivity Training 12/4/96
Project Management for Engineers 10/31/95 - 11/3/95
Introduction to Quality Engineering 8/21/95 - 8/25/95
Basic FOCUS Reporting 5/15/95 - 5/19/95
Outboard Comprehensive Servicing 4/3/95 - 4/7/95

Proficient in the following PC applications: • MS Access • MS Excel • MS Word • MS Project • Lotus Notes • WordPerfect • QuattroPro • Presentations • Visio • SPSS • Weibull++ • NetCensus • Netscape • MS Explorer • Novell Network Software • Windows 3.1/95/NT 4.0 • and other Windows-based applications.

ACTIVITIES

Northwestern University
President of South-Mid Quads residential hall. Residence Hall Association representative. Member of the Premedical Society.

Bishop McNamara High School
Captain of cross-country, track and math teams. Qualified for State in all three. Member of the speech team. Treasurer for Future Business Leaders of America. Contributed to yearbook, school newspaper and literary magazine. National Chemical Society, National Physics Society and Rotary Club award winner.

Hobbies
Enjoy running, tennis, camping, whitewater rafting, rock climbing, soccer, skiing, reading, movies and watching Northwestern football.

REFERENCES

Available upon request

Home Experience Education Professional Certifications Class and Seminars Activities References